Privacy Policy

How we collect, use and protect your information

1. Personal Information We Collect

When you complete our Contact form or communicate with us, we may collect:

Our website may also collect limited technical information, such as your browser type, device information, IP address and pages visited, through cookies or analytics tools.

2. How We Collect Information

We collect personal information directly from you when you:

We may also collect limited technical information automatically when you use our website.

3. How We Use Your Information

We may use your personal information to:

We will not use your personal information for an unrelated purpose without your consent unless permitted or required by law.

4. Disclosure of Personal Information

We do not sell or rent your personal information.

We may disclose your information to trusted service providers where reasonably necessary to operate our website or provide our services. These providers may include website hosting, form processing, email, information technology and professional service providers.

We may also disclose personal information where required or authorised by law.

5. Webflow and Overseas Processing

Our website is built and hosted using Webflow. Webflow and some of its service providers may process or store personal information outside Australia, including in the United States.

Where applicable, we take reasonable steps to use service providers that maintain appropriate privacy and security safeguards.

Webflow confirms that customer and end-user data may be stored in the United States. Webflow Privacy FAQs

6. Security and Retention

We take reasonable administrative, technical and organisational steps to protect personal information against misuse, interference, loss, unauthorised access, modification or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary to respond to your enquiry, provide our services, maintain appropriate records or meet legal obligations.

7. Cookies and Website Analytics

Our website may use essential cookies and analytics tools to understand how visitors use the site, maintain website functionality and improve performance.

Cookies do not give us access to your computer or information you have not chosen to provide.

You can restrict or disable cookies through your browser settings. Some website functionality may not work correctly if cookies are disabled.

8. Accessing or Correcting Your Information

You may request access to the personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

We may need to verify your identity before responding to your request. In some circumstances, permitted by law, we may decline access and explain the reason for doing so.

9. Privacy Enquiries and Complaints

If you have a question or concern about how we handle your personal information, please contact us using the details below.

We will review your enquiry or complaint and respond within a reasonable period.

10. Third-Party Websites

Our website may contain links to third-party websites.

We do not control those websites and are not responsible for their content, security or privacy practices. We recommend reviewing the privacy policy of any external website before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal obligations.